Privacy Policy

Last updated: August 2026

Who we are

Gableend Solutions Limited, trading as Practical Decisions Lab, is responsible for the personal information described in this policy. We provide training, courses, interactive tools, downloads, events and bespoke services for individuals, churches, educators, businesses and other organisations.

Information we collect

Depending on how you use the website, we may collect your name, contact details, billing and organisation details, account information, orders, event bookings, course progress, enquiry or form responses, subscription preferences and technical information about your visit.

How and why we use it

We use personal information to deliver purchases and access, administer accounts, courses and bookings, process payments, respond to enquiries, send transactional messages, provide marketing you have asked to receive, protect the website, understand service use and meet legal obligations. Our lawful bases may include performance of a contract, consent, legitimate interests and legal obligation, depending on the purpose.

Payments

Payments are handled by secure third-party payment providers such as PayPal or Stripe. We do not normally receive or store your full card details.

Accounts, tools and courses

We use account and learning information to provide authorised access, support users, administer group enrolment and maintain relevant records.

Events and bespoke training

We use booking, attendee and organisational information to plan and deliver sessions, communicate practical arrangements and manage agreed services.

Downloads and email subscriptions

If you request a free resource or subscribe, we use your details to deliver it and send the communications you selected. You can unsubscribe at any time using the link in an email.

Contact forms

Information submitted through a form is used to answer your enquiry and, where appropriate, to discuss or deliver a requested service.

Cookies and analytics

We may use essential cookies and, where permitted, analytics or similar technologies to operate, secure and improve the website. Your available choices are presented through the website’s cookie controls.

Who we share information with

We use trusted service providers for hosting, WordPress and WooCommerce functionality, learning delivery, forms, events, email and payments. They process information only as needed to provide those services. Some providers may process data outside the UK; where applicable, we rely on recognised safeguards.

Retention

We keep information only for as long as needed for the purpose collected, to provide services, maintain necessary records and meet legal, tax or accounting requirements. Retention periods vary according to the type of record.

Your rights

Under UK data-protection law, you may have rights to access, correct, erase, restrict or object to processing, and to receive certain information in a portable format. Where processing is based on consent, you may withdraw it. You may also complain to the Information Commissioner’s Office.

Children

Our website and services are primarily intended for adults and organisations. We do not knowingly collect children’s personal information without an appropriate lawful basis and consent where required.

Contact

Practical Decisions Lab
info@staging.practicaldecisionslab.co.uk

Changes

We may update this policy as our services or legal obligations change. The latest version will be published on this page.